Real Customer Reviews

AVA has the best customer service I’ve experienced in this industry. We have worked with them for over 10 years. They are consistently responsive, courteous, professional, and fair in their pricing.

AVA is amazing! We needed new TV’s in our home. Chris came over to consult and get info on what we wanted. With in days he got the TV’s and sent his incredible crew to hang them! They were so nice and efficient! They look amazing in our space!We also had them wire our home to improve our wifi speed and dependability since we work from home. They did an excellent job! Highly recommend! 10 out of 10!!!! AMAZING! ⭐️⭐️⭐️⭐️⭐️

We had AVA do some work at my new dream house. They installed two TV’s, a custom master artist sound bar and alarm system. Could not be happier with everything. The two service techs were great, professional and helpful all in all a very good experience. They made sure we knew how to work everything and explained everything in great detail. Excellent service all around!

I have a very nice system consisting of b&w 802 speakers and surrounds as well. My processor I had wasn’t 4k capable. Chris asked me if I wanted to change speakers also and I said “no, I love these speakers”. He replied you haven’t even heard them yet. Then he pitched me on a trinov processor. It was pricey but now it is one of the best upgrades I have ever made. The transparency and clarity are phenomenal. I am hearing things I never heard before. It really is like night and day. He also installed atmos b&w speakers. They tailor the trinov to the room and it can be tweaked to take into account furnishings,pictures, and everything in the room. A truly amazing piece of equipment. Highly recommend it. Thanks Chris for opening my ears to the possibilities. New review: i just added a Bermester amplifier 350w to power my b&w 802s. Additionally i added a bermester 151mk2 streamer. I would never have believed a streamer could make that much difference. I feel like I have now unlocked the potential of these speakers. Nothing short of incredible. Guests who had heard my system previously are blown away by the clarity and detail of the music. I can now spend hours in my room as I feel like I am hearing a lot of the music for the first time.

Great place to work with. They communicate well and stand behind their work. We had a new TV mounted and a home audio system put in and they were extremely professional. All areas were cleaned well and their cable management was impressive. We have had a couple of issues after install (not their fault) and AVA provided great service. We will continue to use them for any future needs as well as any issues that arise.

I recently moved and wanted to see if Chris would send somone out to simply set up a couple tv's and soundbars that I already had and assure everything was working properly.I've always known about all the super nice high end custom AV systems that Audio Video Artistry has installed in many of our really fine custom homes over the years. I was not aware that AVA actually provides various levels of service and could totally change out my "normal stuff" with much Higher Quality taylored equipment that I felt provided solid value for the cost.I now have and I'm extremely pleased with a nice 65" OLED tv, paired with a custom Master Artist Vermeer soundbar, Dali sub, Seurat speakers and URC Total Control.WOW! what a difference! The sound is consistantly Rich and Solid, from lower to higher volumes. The system is also quite easy to operate which I truly appreicate. Another nice plus is I can easily play music via Spotify, etc. using a network connection vs. hit or miss bluetooth.The full AVA Team was great to work with from Gabrielle at the store to every single Technician that came out. Everyone provided a quality and complete job, and were pleasant and easy to communicate and work with.I've always known AVA was good, but I do not hesitate to recomend Chris, Brad and the full AVA team to any of our Custom Home or Commerical Clients.Carson Looney, architect.

Best in all audio/video needs AVA installed 160" screen Master Artist Monet Cinema theatre being powered by Anthem and controlled by URC Total Control and MA Picssso Dual 12 sub which sounds awesome also 72 inch Master Artist Renoir soundbar In living room, all in one best of the best was great working with chris and his guys with top notch service and knowledge.

Our experiences with AVA have been nothing short of excellent … The specialist Cythe and Jaden were professional in every way .Kudos to the TEAM ! We highly recommend AVA !

Chris and his team upgraded us from a 1st generation master artist to the newest master artist Renoir— it’s beautiful and looks perfect in our living room, but most importantly sounds amazing and works perfectly. They’re the best!

I have used AVA for over 20 years. They have done four different media rooms for me. In fact, when I moved to Charlottesville for a couple years, I hired them to bring my equipment and set everything up. I would never even THINK to use anyone else. Audio and video quality goes up with price but at some point, the cost to upgrade further isn't worth it. They always know to give me the best value for the money and I trust them entirely. Use them......you won't regret it.But the one I'm writing about today involves a huge upgrade I did in the living room -- A Master Artist Reference Cinema System with Picasso Dual 12” sub with Trinnov processor and Crestron Control seven awesome wall speakers and a dynamite subwoofer. The installation was flawless and there was not a speck of dirt -- they cleaned it well. And the equalized the room specifically to the chair that I sit in when I watch.I recommend AVA completely and without reservations!

Chris and his team were very professional and installed the Master Artist Vermeer soundbar with matching Master Artist sub as well as the Master Artist Pollack ceiling speakers! We never have to leave our house for movies. The sound is incredible and we couldn't be happier.

Just finished having AVA rewire my audio/video and install a whole new router with access points. Chris Rogers had his staff of Jaden, Primus, Cythe and Gabrielle team up and do an outstanding job on my complete system. This included a complete rewire and cleanup of all wires to a beautiful and clean setup in my equipment cabinet by my tv. Cannot say enough good things about this company. They know their stuff and promise you will be pleased. I sure am !!!

Just updated some items from my original, 10 year old AVA installation (Chris and his team did the original install). Top notch installation and service. A trusted company that will be around for years to come and will definitely be there when you need them.

High quality work, experts at their craft. Couldn’t be happier with our new media room and audio equipment — Anthem electronics, URC control and Master Artist Pollack speaker system.

My husband had Chris and his team come out to our house a few months ago and they really took care of us. They installed a new projector, changed some speakers, and programmed new boxes. We ended up having some issues with one of the remotes and this is where AV Artistry really began to shine in my eyes. No matter how many times I told them about the little issues I was having they wouldn’t leave until I was satisfied that I knew how to use the equipment. That was so nice! Then we had an issue with some RF interference so they ended up swapping our remote out for a WiFi one! This fixed the problems and now I can control the tv from anywhere. I’m so grateful for all of their patience and persistence to get it right. Thank you, thank you!

I started a new home build project and Chris with Audio Video Artistry arrived at my future home after the framing and electrical wiring completion process and took the time to explain the installation process in an extremely courteous and professional manner. I am extremely pleased with the Master Artist Pollack Speakers, as well as my entire home sound system. Chris and his team are awesome and they are true professionals. I would highly recommend Audio Video Artistry for all your home sound systems needs, etc.

The staff are seasoned professionals that inform you through the entire process of the changes they will make to give you the best experience, I highly recommend them for your audiovisual upgrades!

I had an outdated home theater system. Audio video Artistry Reviewed what I had in place and put together a package using URC Controls. The price was lower than expected and works extremely well. The tech, Cythe, was truly an expert and the installation went very smoothly. He took the time to train me and answered all of my family’s questions. I would gladly use or recommend Audio Video Artistry again and plan to do so on my next project.

I needed a drywall niche that only accommodated a 42” tv reconfigured for a 65” flat screen tv. I consulted with several companies before choosing Audio Video Artistry. I sent pictures and measurements to Chris and he provided me with an itemized quote and equipment suggestions. He also came to my home to view the area at which time he advised it would accommodate a 75” tv if we chose to do so. The drywall work was impressive to watch. They installed a 75” QN900 Samsung Neo QLED 8K tv and custom designed AVA Master Artist “Seurat” Cinema Speakers with amplifier. Chris and the AVA team were always prompt, professional and courteous. They left the work area so clean you would not have known they had been there. The job looks outstanding and we couldn’t be happier with the results.Audio Video Artistry (AVA) recently completed another project at our home and we couldn’t be happier. Chris made recommendations for updating our media room and provided a quote that was very reasonable. They installed a Samsung 85” Neo QLED 4K QN90C tv, custom designed AVA Master Artist “Renoir” soundbar, AVA Master Artist “Matisse” 10” powered subwoofer, and a Blusound Powernode 2i streaming amplifier. Chris and the AVA team were highly professional, friendly and treated our home as if it was their own. The quality of the equipment is outstanding and the sound is amazing. I highly recommend them.

Chris and his team have been a pleasure to work with. I ended up purchasing a set of Kef Meta R3 bookshelf speakers along with their stands and i'm very happy with not only the products I purchased, but how helpful everyone was along the way. Thanks again for everything! Definitely will be going back to purchase a new amplifier 🙂

AVA did an amazing job in our new home with the DaVinci theater system and Crestron app. They truly transformed the quality of sound and entertainment. The technical service is prompt and excellent. In fact, Chris Rogers and his team are accommodating to our needs, very easy to work with, and efficient as well! Many thanks to Gabrielle as well— she’s just a quick text message away.

AV Artistry is a terrific company. Knowledgeable, capable and patient throughout the process. Designed and installed an upgraded Creston system and full av/audio package for us. The Master Artist DaVinci theater is amazing. Highly recommend the team

Great company to work with. If you want the most knowledgeable people to sell/setup/follow up this is the company you want to deal with. I’m am extremely happy with the work they did!

Chris and his crew did an outstanding job of upgrading my media room from 2008 technology to a 2023 state of the art home theater. . The installation was very professional and the final result was better than I could have imagined. If you can, get the best your budget will allow. My 7-1-4 Atmos system with B&W speakers, Anthem AV receiver and Sony Laser projector is absolutely amazing. Money well spent ! I highly recommend Audio Video Artistry for your home theater project.

Very helpful and friendly people. Top-of-the-line equipment and astute attention to our needs for our home theater in music system. Highly recommended.

Chris and his team did an A+ jobs meeting the needs of our new house. Two perfectly mounted TVs complete with a beautiful Master Artist Soundbar. Streamed our first concert and it felt like we were there, top quality!

AVA has friendly professional techs that try very hard to please. There is no better firm in this area.

I had an another great experience with Chris and his team. They did our original build four years ago and we recently made additional upgrades and they did a wonderful job

Audio Vision Artistry recently completed a project at my home. The work they did on the installation was outstanding. I requested one additional price quote before deciding on a company. The quote given by Audio Vision was respectable. The installers were great to work with and extremely friendly. I was very comfortable with them while working in my home. Their attention to detail was exceptional. I highly recommend Audio Vision Artistry based on price, quality, and professionalism.

Extremely please with the install & the Anthem AV receiver that I purchased. I would highly recommend Audio Video Artistry.

Had Chris come to my house to look at my self installed system. My receiver was going into safety mode and I did not know why. Also wanted to upgrade the sound a tad bit. Chris told me about the Master Artist custom subs that he makes and convinced me to give the entry level Matisse a shot. WOW. This thing is next level! It sounds soo rich and soo good! I couldn't be happier with the sound it puts out. It's not just a thumper... it is quality bass. It took the entire system to the next level. His techs were amazing, too. Cameron was the main guy. I didn't get the other ones name. They arrived when they said they would, they got straight to work, updating me by phone along the way... They found the issue cause my receiver to go into safety mode (a wire had gotten messed up in the attic), they sorted out all of my wire rats nests (I wired it all myself as an amateur when I bought the house) even though they didn't have to, they tweaked the whole system to optimize the sound and picture and they left me one very very happy man. Love spending time in there now. Thanks so much for going the extra mile and getting me all sorted out. Highly recommend their product and their service.

The AVA team does a great job. Gabrielle is especially helpful and responsive. She always answers the phone. Never have to talk to voice-mail which is so nice. The technicians are always very knowledgeable and skilled in their craft.

I just had AVA come out again to update my system. As always they do a great job!They do great work. I highly recommend them.Update 11/4/2020- If you need any AV work like a killer media room, updated Wi-Fi or ethernet network, home automation, or music at your home or business, call and ask Chris Rogers at Audio Video Artistry.  They just came out to my house the other day to do some work for me.   They've completely wired and set up 3 houses for me.  Two were new builds designed from the ground up, and one was an older home in a Historic District that they retrofit.  All their work is first class, and anyone can operate it...

Audio Video Artistry is a wonderful company to work with. Chris responded to my initial inquiry quickly and within days stopped by to review the project and gave me a quote. Despite it being near Thanksgiving, Chris squeezed me into their schedule and I could not be more impressed with the results! They mounted 3 televisions (and cleaned up the wiring, thank goodness) and made sure they were all operating with Roku and cable (they actually fixed a mistake made by the cable installer). I appreciated how they always asked if I was happy with the placement of the televisions before they finalized the mount. The URC Total Control integration system they installed is amazing – I am able to listen to music throughout my home, all controlled through my iPhone. They also provided thorough training on how to use the system. Finally, the Samsung Art TV (that Audio Video Artistry selected and installed) is a beautiful addition to my living room. Even though my project was small, Chris and his team made me feel like a priority. Cythe, Primus and Cameron are very professional and extremely knowledgeable about what they do. Thanks, guys, for making my new place feel like home. I highly recommend Audio Video Artistry for any project, big or small.

Originally had a single star review, but after the issue was resolved nothing but professional work done. Had a smaller project for them installing security cameras and helping with our already established home sound system. They guided us in the right direction and got us all set up. Will recommend them to friends and family.

Another outstanding job by AV ARTISTRY!New TV install in record time!Thanks team!

Chris and his team installed a security system in my home a few months ago. It was a small job in comparison to where their true talents lie in Home Inovation, however they treated my system install with the same level of pride and professionalism.Thank you AVA

We Have 13 properties AVA has Managed And Serviced all of or Home automation.From Our TVs /To our Outdoor Lights/ All our Security Cameras.The Entire Staff From The Office To The Field Technicians are Exceptional to Work With. We Have Been Loyal Customer since 2007

Love the Music room at Vesta!

It is my distinct pleasure to have the opportunity to provide my feedback in the wake of what can only be characterized as an absolutely phenomenal experience that I recently enjoyed courtesy of Chris Rogers and his profoundly talented technical team at Audio Visual Artistry (AVA).From the outset of my initial conversations with Chris in an effort to acquire additional information and insight about AVA's product line, services and costs, he demonstrated an extensive degree of knowledge and expertise relative to virtually every aspect of the home entertainment business. Moreover, he was extremely personable and engaging, and was clearly focused upon providing the optimal customer satisfaction experience while simultaneously providing high-quality, meticulously-crafted sound, video and security equipment at a very reasonable cost.At my request, he personally visited my home and patiently listened to my desired outcome relative to the creation of an innovative yet effective design plan for the installation of high-fidelity systems within the interior of our brand new residence. Chris quickly and astutely assessed this situation and provided his recommendations, options and price estimates on behalf of developing an appropriate yet cost-effective plan for outfitting my home with a superior level of equipment that would not only significantly maximize our viewing/listening pleasure and in-home security posture, but would also simultaneously increase the value of our property as well.After observing comments online regarding how Chris's business had garnered an impressive reputation for skill, reliability and service, I approved his proposal for my project. Based upon Chris's spot-on recommendations, I elected to move forward with the installation of Master Artist Seurat In-Ceiling Speakers; custom designed and made-in-Memphis Master Artist Vermeer Sound Bars; and two URC Total Control Integration remote pads. Moreover, my project encompassed the complete installation of a state of the art, integrated security system with multiple keypads, externally facing video surveillance cameras, glass-break devices, door and window sensors and Ring video door cams.Chris then hand-selected the most talented members of his project team for this particular job, and he quickly earmarked a project start date that was amenable to my family's schedule. From the inception of my project until its conclusion a few short weeks later, I found Chris and his team to be punctual, courteous, responsive, accessible, attentive and most of all, highly professional and dependable.In conclusion, I could not possibly be any more satisfied and elated with both the overall process and results of our entire experience with AVA. In his capacity as the business owner, Chris consistently and proficiently demonstrated his wide array of skills as a salesman, project manager, procurer of equipment and subject matter expert all in one. He is a consummate professional who clearly derives pride and enjoyment from positively interacting with his many clients, and he understands and embraces the concept of reputational impact based on hard work, attention to detail and ultimately, customer satisfaction.Accordingly, I recommend in the strongest of terms that those who are currently or will be researching potential options for the installation of top-tier, handcrafted audio visual, sound and security equipment in their homes do not need to look any further than Chris Rogers and the AVA brand. He delivers as promised, and if you believe that you deserve the best, then you owe it to yourself to go with the best!

We had Chris & the AVA team install the master artist monet cinema package: innovation black diamond screen, JVC 4K projector, anthem electronics and URC control. We wanted a great visual with top quality sound with the full in-theater experience. We’ve watched most of the Marvel movies, Top Gun, Maverick & other great movies with the volume jacked up. Our go-to movie to show what this system can do is the Iron Man trailer - turn it up and enjoy the sound! As Chris told us throughout the process - these speakers are bad-a$$. The sound & screen quality make you feel like you are in your own movie theater. Another great experience with AVA - we’ve been working with them for over 15 years! THANK YOU!

Highly recommend! Love this company and employees! I have done business with AVA over 15 years!Thank you for all you do for me!!!

Cythe and Primus did an awesome job!! Game changer!

AV Artistry has been helping us for years with all our AV needs no matter how big or small. Chris Rogers had a technician at our home same day to address an issue we were having and it was quickly resolved. We have found all staff to be professional, efficient and patient in answering our needs and questions. Thank you to AV Artistry for always being there for us!

I wasn’t on board at first when my husband talked about upgrading and modernizing our theatre room, but the results of the AVA work are amazing! We LOVE our new Master Artist Monet theatre screen and speaker system! It’s an awesome place to watch football, movies or even the Bachelor! It is my daughter’s favorite room in the house to hangout with her friends. AVA installed sound panels on the walls so they can have the volume up and not bother the rest of the house!We also have a Crestron integrated sound system with pool speakers and a Master Artist Renoir sound bar that makes it so much fun to hang out outside with music or the sound from the big screen television integrated with the pool speakers. All of this is accessed on an app on our phones that controls everything in an intuitive and easy to learn way.The people at AVA have made our home a fun and more enjoyable place to relax and entertain. They are very responsive to calls when we need something or have a question. I would highly recommend them for help with any audio visual needs.